V Power Equipment Return Policy

We offer a 30 day return policy on all parts and accessories providing they are returned to us in new condition and are unused.  Returned items may be subject to a 20% restocking fee unless A) There was an issue/defect with the item and we were unable to resolve it by sending a replacement -or- B) We had an error in one of our listings which caused the wrong part to be ordered and we were unable to correct it by sending the right part.  

Please include your name and order number (or the invoice if you still have it) in the box with the part.  Refunds are generally processed within 1 week of receiving the return (shipping cost is not refundable).  Buyer is responsible for shipping cost back to us.  The return address is:

V Power Equipment
28 Patterson Brook Road
Unit 4
West Wareham, MA  02576