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Post office delays update
V Power Equipment is currently processing and shipping orders ON TIME - however the United States Post Office is still experiencing some delays. UPS is a better option for time sensitive deliveries.
New Flat Rate Shipping
Our new Flat Rate shipping is designed to reduce the shipping cost of most orders. The Flat Rate cost is determined by weight (see chart below). Regardless of how many items or how heavy your order is, Flat Rate shipping will never be more than $14.99 per order. We determine the shipping method to use for Flat Rate shipping on a per-order basis, and other shipping options are still available at checkout if you need your order faster. Flat rate shipping is handled by the United States Post office and somtimes by UPS. So please be sure both can deliver to your address. Please be sure the address is correct items deemed undeliverable or refused will not be returned and will go to USPS lost and found.
Flat Rate Shipping Cost:
|Under .76 lbs.||$7.99|
|.76 lbs. - 1 lb.||$8.99|
|1.01 lbs.- 5 lbs.||$12.99|
|Over 5 lbs.||$14.99|
Orders received by 2PM ET on Mon-Fri will ship same day (excluding Holidays). Orders received after 2PM ET will ship next business day. All items ship from our own warehouse located in Massachusetts.
Please be aware, when calculating shipping times, weekends and holidays do not count as shipping days. This includes next day and second day air. For example, a next day air order placed on Friday before 2 pm ET will arrive on Monday.
Canadian orders are sent FOB and all duties and taxes are the buyers responsibility. We can not provide shipping times on Canadian orders or orders going outside of the USA.
V Power Equipment offers UPS and USPS next day and Second day delivery as a service to our customers - we make no additional profit from this service. We will do our part and get the product to the couier on time, however as with all shipping methods we can not offer refunds if for any reason UPS or USPS fails to deliver on time.
UPS can not deliver to a P.O. box. All orders with a P.O. box will be shipped by USPS or canceled
Sorry, our warehouse can not accommodate local pickups, all items must be shipped
All of our items come with a 90 day repair, replace or refund warranty. Commercial use items come with a 30 day warranty. The decision to repair, replace or refund is that of V Power Equipment's. This warranty covers any unit defects that are causing the item not to work properly. It does not cover any damage that occurred to the item while in the customers possession. If the item received damage during shipping please note with the shipping company and contact us to resolve the problem.
Cracked water pump housings are always caused from over pressurization or freezing and are not covered
The extended warranty covers a one time replacement, repair or refund of the covered item. The decision to repair, replace or refund is that of V Power Equipment's. The warranty includes all freight charges for the covered Product. The Extended Warranty goes in to effect after the regular warranty has expired. To be covered under the extended warranty you must purchase the warranty at the same time of the original purchase. Extended Warranty does not cover normal wear and tear.
Why Buy From V Power Equipment? Here's why:
We Value Every Customer
V Power Equipment strives to make every customer satisfied with their purchase. Were here to help you before, during and after your purchase. Not sure if the part you're looking at is the source of your problem? Feel free to call us and speak to an experienced technician. We're here for our customers and want to get you back up and running as soon as possible.
We know our products, and we're always happy to try help you if you have a technical problem.
You can always contact us if there is a problem with a part you bought from us - and you'll speak with a customer service person who has experience with engine repair and who has actually installed the types of parts we carry. You won't find that type of assistance with almost any other online part retailer.
We have great prices and offer unprecendented value!
We doubt you'll find any company willing to back their parts and provide them at the prices we offer. Sure, you can probably find an as-is item on ebay or Amazon, but if you have a problem it's going to be difficult or impossible to get help troubleshooting. We offer great prices, fast shipping and the knowledge to assist you. This makes the value of shopping with V Power Equipment unmatched on the web.
We hope you choose to give V Power Equipment a chance to add you to our list of satisfied customers!
V Power Equipment is a DBA of V Power Equipment LLC